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WELCOME TO WATER DIRECT LOYALTY PROGRAM. WE ARE COMMITTED TO KEEPING THE BAHAMAS HYDRATED BY DELIVERING PREMIUM DRINKING WATER FROM TRUSTED BRANDS DIRECTLY TO YOUR HOME.
All orders are processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
During holidays such as Christmas or Thanksgiving this time is subject change.
Shipping is Free in you are shipping to the United States or Canada.
We accept returns up to 2 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount.
In the event that your order arrives damaged in any way, please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don\'t hesitate to contact us at [email protected]
Cancellation / Return / Exchange Policy
You can initiate a return for most new and unused items within 30 days of delivery for a refund. You must return items in new or unused condition with all original materials included with the shipment.
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